Return & Refund Policy

Last Updated: November 13, 2026

We are committed to providing customers with a transparent and reliable shopping experience.

Returns

Customers may request a return within 30 days after receiving their order, subject to the conditions below and applicable consumer protection laws.

Products should be returned in their original condition where reasonably possible. Statutory rights regarding defective or non-conforming goods remain unaffected.

Return Requests

To request a return, please contact our customer support team with your order number, name, and reason for return.

We will provide return instructions and the applicable return address.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect product, please contact us as soon as possible. We will provide an appropriate remedy, including replacement or refund where required.

We cover reasonable return shipping costs when a return is required due to our error or a defective product.

Order Cancellations

Please contact us as soon as possible if you wish to cancel your order. Orders that have not yet shipped can generally be cancelled.

For dispatched orders, cancellation and return rights are handled according to applicable consumer protection laws.

Refund Processing

Approved refunds are issued to the original payment method within the period required by applicable law.

After a refund has been issued, banks or payment providers may require additional processing time before the funds appear in your account.

Change-of-Mind Returns

Customers may be responsible for return shipping costs for eligible change-of-mind returns, where permitted by applicable law.

Consumer Rights

Nothing in this policy limits or excludes mandatory consumer rights under applicable law.

Contact Us

Website: https://shaunharpers.com

Email: tedcolo57@hotmail.com